Terms and conditions
Draft PhotoMe3D terms. Legal and provider review is required before launch.
DRAFT — legal review required before launch.
Version T3 · 17 October 2026. Outstanding provider details remain to be completed.
1. Who makes your figurine?
In brief: PhotoMe3D is operated by the business identified here.
Business name: {cégnév} · Registered office and postal address: {székhely} · Tax number: {adószám} · Registration number and register: {nyilvántartási_adatok}. Email: {ügyfélszolgálati_email} · Phone: {ügyfélszolgálati_telefon}. Enquiries and complaints: Contact us.
2. What are you ordering?
In brief: Your image becomes a personal, stylised decorative figurine.
This is not a photographic replica or precision design service. The style can change proportions and simplify small details. Your order summary identifies the agreed height, finish, base, inscription and extras. Choose white, ready to paint, or ready in colour; a painting kit is included only when selected. Screen colours may differ from the finished object; this does not excuse a defective product. Final product information must include safe use and kit age guidance; no toy classification is promised. [ÜZLETI MEGERŐSÍTÉS]
3. Ordering, prices and payment
In brief: You pay after choosing a concept image and entering your details; the 3D model follows payment.
Review and refine your digital preview in the design tool. After choosing “I like it”, enter your name, email, phone number, delivery details and different billing details if needed. You can check and correct your choices and details before paying.
Prices are gross amounts in Hungarian forints (HUF) in both languages. The summary separately shows the figurine, extras, delivery charge and total payable. Where a price is unconfirmed, we agree a quote before requesting payment. Payment provider: {fizetési_szolgáltató, ország}; methods: {fizetési_módok}. Selection is pending; this draft does not promise an available payment method.
Proposed final payment button: “Order with obligation to pay”. Receipt of an order and confirmation of successful payment are separate events. The exact point of contract formation, confirmation, written status and accessible copy require completion before launch: [JOGÁSZ] [ÜZLETI MEGERŐSÍTÉS]. This draft does not define successful payment itself as the point of contract formation.
4. Approving the preview and 3D model
In brief: You may request three model changes; without a response, production starts with the first version after five days.
The concept image is a stylised plan, separate from the final 3D model. After successful payment, we email your selected preview and a personal order link. Registration is optional. Keep the link private because it gives access to your order.
Rotate the completed 3D model on your order page. “Approve” approves the selected version for production. “Request a change” lets you submit up to 3 written change requests, each producing a new model version. After the third, choose among existing versions; no further changes are included in this allowance. Image-preview refinements have a separate allowance.
If you do not respond within 5 days of the first model-ready notification, the first model version is automatically accepted and production begins. We send one reminder on day 3. Notifications show the exact deadline, time and time zone. This rule is also shown before payment.
[JOGÁSZ]: review the validity of acceptance through silence and its separate disclosure. [ÜZLETI MEGERŐSÍTÉS]: confirm deadlines after change requests and handling of undelivered notifications or access problems. The no-response rule is not automatically extended to a customer who has requested a change.
5. Production and delivery
In brief: Production of a paid order starts after explicit approval or automatic acceptance as described above.
Before payment, we state the agreed production and delivery timing, delivery area, methods and charges: {gyártási_idő}, {szállítási_idő}, {szállítási_terület}, {szállítási_módok_és_díjak}. A requested gift date is binding only when expressly confirmed. We notify you of delays and next steps. We provide tracking on dispatch where the selected delivery service supports it. English language availability does not itself imply international delivery.
6. Cancellation and withdrawal
In brief: There is no change-of-mind withdrawal for the approved personalised figurine; a separately purchased standard painting kit has withdrawal rights.
The personalised figurine falls within the exception in section 29(1)(c) of Hungarian Government Decree 45/2014 (II. 26.). We do not offer change-of-mind withdrawal after model approval. Your rights relating to defective goods remain unaffected.
Before approval, contact us to request cancellation. [JOGÁSZ] [ÜZLETI MEGERŐSÍTÉS]: the statutory personalised-goods exception does not itself depend on approval; any voluntary cancellation before approval, charges and refunds need final terms. No automatic full refund is promised in this draft.
For a separately purchased, non-personalised painting kit, you may withdraw without giving a reason within 14 days of receipt. Send your statement to customer service; use of a model form is optional. Return the goods within 14 days of notifying withdrawal, paying the direct return cost. Reimbursement is due within 14 days of notification but may be withheld until the goods or evidence of return arrive. Handling beyond what is necessary to inspect the goods may reduce their value. Return address: {visszaküldési_cím}. Kit treatment in bundles, refundable delivery charges and the website withdrawal facility require legal review. [JOGÁSZ]
7. Defects and delivery damage
In brief: Personalisation and approval do not remove your rights if goods are defective.
Contact customer service with your order reference if the figurine is damaged, defective or differs from the accepted model and agreed characteristics. Photos of the issue and packaging help, but are not a general prerequisite for exercising your rights. Checking on arrival is recommended; failing to do so does not itself invalidate a claim.
Depending on the applicable conditions, remedies may include repair, replacement, price reduction or contract termination. Detailed statutory conformity rights, producer liability and any mandatory guarantee, including time limits, require legal review. [JOGÁSZ] The 30-day post-delivery deletion period is not a deadline that ends complaint or statutory rights. Voluntary commercial terms cannot restrict statutory claims.
8. Complaints
In brief: You can complain directly to us and seek external redress.
Email {ügyfélszolgálati_email}, write to {székhely} or call {ügyfélszolgálati_telefon}. Include your reference and a short description. Before launch, complete response deadlines, mandatory complaint-record retention, the competent conciliation body’s name and contact details, consumer authority and court remedies. [JOGÁSZ] There is no separate complaint-handling charge.
9. Uploaded images and other people’s rights
In brief: Upload images only if you have permission to use them in this way.
Ensure you hold the required image rights and appropriate permission from other identifiable people; a parent or guardian may upload a child’s image. Uploading does not transfer ownership. Permission to fulfil an order does not automatically allow advertising or public gallery use.
We reject unlawful, hateful, harassing, sexually exploitative or child-abuse content and material infringing copyright, trade marks or personality rights. Branded characters also require appropriate rights. We explain what happens to an order if content is rejected; settlement of rejected paid orders requires final terms. [JOGÁSZ] [ÜZLETI MEGERŐSÍTÉS]
10. Your data at a glance
In brief: Order images and personal details have short retention periods; account storage is a separate choice.
Uploads and previews without an order are deleted after 7 days. For completed orders, photos, previews, 3D models, address and phone are deleted 30 days after delivery; for cancelled orders, after 7 days. The invoicing provider retains invoices for 8 years without photos. You can request immediate deletion of eligible data from the personal page of a closed order. Optional account storage can be withdrawn at any time; after 24 months of inactivity, notification is followed by deletion. For data categories, lawful bases, recipients and rights, read the Privacy notice and Cookie notice.